I’ve always been interested in technology (computers and anything related to it) and use this to the best of my ability, especially when I’m working in my office. As I’m away from my office fairly often, my cell phone has now become a handy device to check my email (and to do Facebook updates!) But as a missionary in rural Swaziland, where most houses do not even have electricity and not a single house has running water, modern technology has little use.
Last week I was visiting a lady in her primitive house together with one of the caregivers of Shiselweni Home-Based Care
. She is in constant pain, has swollen legs and sores forming on her skin. The caregiver had enquired before whether the client was HIV+, but she seemed reluctant to speak about this. When I visited her, the client took out her “clinic record” card – a document each patient receives when going to a clinic for the first time on which diagnosis and medication are indicated and handed it to me. It’s not the first time it’s happened. I don’t know why they do it, but it might be because I’m white and that they think I am a medical doctor. I had a look at the card, but the diagnosis gave me no indication of what was wrong with the woman. Neither did I have any idea what the prescribed medicine was for.
And then I thought of a possibility. The Swaziland cell phone service does not allow me to go onto the internet with my cell phone. But then I realized that the area in which this woman’s house is located, is fairly close to the Swaziland / South Africa border. I changed the network on my cell phone and found that I could connect to the South African service provider through which I could go onto the internet. I Googled the name of the medication and immediately found that this was indeed anti-retroviral medication (ARV). It was the weirdest feeling, sitting in this primitive homestead, with someone who has absolutely no idea what a computer is, let alone the internet or Google and finding answers which will enable us to raise the standard of our care for this individual. One thing we will do, is to ensure that she takes her medication regularly as prescribed and also to ensure that she has enough nutritious food to eat.
I couldn’t help wondering where this could lead to in the future. We’ve already had situations where clients had severe wounds. The caregivers could take photos of the wounds with their cell phones and we then showed the photos to a pharmacist who helped us to decide on the best medication and method of helping each client. For people in Western countries, this may sound fairly primitive. In our situation, where doctors are scarce, public transport is expensive and where people are so sick that it is very difficult to transport them, this technology might, in the words of Neil Armstrong, be a small step for man, but a giant leap – if not for mankind – at least for the people in rural Swaziland.
For the past few weeks I’ve been under extreme pressure, not sleeping nearly enough, working towards deadlines and eventually feeling more tired than I think I’ve ever been in my life. Last week we trained a group of 43 new caregivers for our HIV/AIDS home-based caregiving project ( www.shbcare.com
). I usually only attend the last day, when we have a celebration function at which time we welcome the newly-trained caregivers into our group and commission them to go out and serve their neighbors. This is usually a very touching ceremony, but on Friday morning, when I had to leave to join the new caregivers, I was so exhausted that I could not imagine how I would get through the day.
I arrived at the community in the Mantambe area and greeted the trainers who were waiting outside for my arrival. I then entered the community hall where the newly trained volunteers were singing in their typical Swazi fashion. But even that couldn’t do much to lift my spirits – I was just too tired to care. But I put on my smile and as the crowd was singing started greeting them all with a handshake – the first one, then the second one, the third, the fourth and then the fifth one. And then, as I shook the hands of the sixth person, she let go of my hand, put her arms around me and hugged me. And then the next one did the same. And the next one. And the rest of the 43 new volunteers all did the same. This is not Swazi custom. Swazi’s are normally very reserved in the way they greet and even more so when greeting someone of the opposite sex. But as each one hugged me, I could feel my energy returning and the rest of the ceremony was a huge celebration.
That afternoon, after returning home, I tried to tell my wife what had happened. Failing to be able to share the emotion I had felt, I summarized it by saying that I had never in my life experienced so much love concentrated in one place. Nobody else had known how I had felt that morning, but as each one hugged me, it honestly felt as if it was God Himself putting His arms around me.
Feeling fairly revived on Saturday, I thought back to what had happened the previous day and realized that, as one starts serving others, this action in itself leads to advantages for oneself. This was probably an unique experience and I can’t expect to feel the same when next we train a group, but I will always cherish in my mind what had happened on this past Friday.
One of the questions that I’m frequently asked when people hear about the work of Shiselweni Home-Based Care
in Swaziland, is: “What’s the secret of your success?
” Although the question might be flattering, my standard answer is: “I really don’t know.
” (And this is not false humility!) God has been extremely gracious towards us and this, more than anything else, has been the major key to success. But then I do know that we also did certain things “right” which contributed towards our success. Through a number of – mostly negative
- experiences in my life and more especially in church ministry, I decided many years ago that I’m not going to follow the leadership hierarchy approach
in my ministry (or, in more Biblical terms, the shepherd / flock model
) where everything that needs to be done in church has to be channeled up
the hierarchy to the top in order to get approval and then channeled down
again. In church the result of this approach is usually that the pastor is totally overworked as he / she tries to control everything happening down the line. I opted for the “body of Christ” model
where I consider each church member to have certain gifts which they can and should use in service of Christ. And regardless what the gift is, if it is important to God, it is important to the church. This, I think, is the only way in which church members can fully function as a team. This does not make the role of the leader redundant. There are times when tough decisions need to be made and there are times when someone has to take responsibility when the buck can no longer be passed, but within a team approach this happens much less often than within the strictly hierarchal model.
The truth of this was further confirmed when I did some training on personality testing many years ago and realized that most business companies would probably be able to function far more productively if every employee was encouraged to use their strong personality traits (spiritual gifts and talents in the church) as part of a team, rather than one person making all or most of the decisions while the employees sit around waiting for someone to tell them what to do.
When a friend recently advised me to read Patrick Lencioni’s
“The Five Dysfunctions of a Team
” I had mixed feelings about it. (Raise your hand if you enjoy hearing how and where you are dysfunctional!) But I thoroughly enjoyed the book. I love his writing style. The book is written in the format of a fable
, taking a real-life situation which is all too commonly experienced in the corporate world (as well as in the church), and applying certain principles in the fable to better help the reader to understand where things could be improved and what the best method would be to do so.
Lencioni goes out from the premise that there are basically five things which can cause a team to become dysfunctional, (with the actual problem causing the dysfunction in brackets):
- Absence of Trust (Invulnerability)
- Fear of Conflict (Artificial Harmony)
- Lack of Commitment (Ambiguity)
- Avoidance of Accountability (Low Standards)
- Inattention to Results (Status and Ego)
Through the fable, the reader gets the opportunity to fully understand how and why the problem leads to the specific dysfunction and obviously methods are explained and demonstrated through the fable on how these dysfunctions can be addressed – even to the point of having to fire someone who, although that person might be an excellent employee, does not serve the interests of the team any longer. The book ends with a more formal discussion on different methods that can be used to improve on the team’s productivity.
This is a book I can recommend to anyone working with teams and I would especially want to recommend it to any church leader, as many churches still fail to understand how to make teams work.
As I finished the book, I mentally evaluated Shiselweni Home-Based Care
. After more than four years as project manager of this team, I still have to find a more dedicated and loyal team of volunteers to work with. Honestly! The problems we have are mostly minor. Through the grace of God, more than through my own wisdom, the team is functioning well. But as I thought about what Lencioni had written, I could see potential cracks. For one: Within the Swazi tradition, conflict
is usually avoided. But gossip is not avoided!
And gossip leads to a lack of trust. As I plan to start using this book with our twenty two coordinators, we will have to plan for a session on conflict management – and the only way to do this will be to teach and allow them to speak openly about frustrations they may experience with each other. But I’m excited to take this group of dedicated people up to an even higher level of productivity by focusing on still greater teamwork.
A great book that I absolutely enjoyed reading with great potential to make a bad team function properly and to make a good team function even better. Highly recommended!
I’m probably biased when I say that missionaries seem to experience God’s providence in more practical ways than Christians who are not involved in spiritual work of that nature. Or possibly it’s not only missionaries, but anyone part of faith-based organizations where they have to rely on the goodwill of people for the daily running of their organization.
I recently had an experience that still gives me gooseflesh when I tell others about it. We have a client in Swaziland who hurt his leg in 1993. What started as a small sore on his leg, developed into a massive sore which just became progressively worse over time. In 2008 we had a volunteer, Tim Deller, from Milwaukee, who worked with us. Through one of our caregivers, Tim met up with this man. You can read about Tim’s first gruesome encounter with John and his leg by going to http://swazilandexperience.wordpress.com/2008/03/07/7-march-2008/
and then scrolling down to: “My New Friend Johane
.” By the time Tim left, the size of the sore had drastically reduced and it seemed that it was merely a matter of time before the leg would be fully healed. But then, when Tim returned to Swaziland for a visit in 2009, he found that the sore had become much larger. His report on this visit can be read at http://swazilandexperience.wordpress.com/2009/08/03/3-august-2009
At the moment we are fortunate that we have a young pharmacist who is working as a volunteer with us in Swaziland and I asked her to make John’s leg a priority. By the time she leaves Swaziland at the end of the year, I want John’s leg to be healed fully. We arranged with a nearby pharmacy to give her the medication she needed and she has now visited him a number of times to clean and dress the wound. There is one problem however: the dressing is extremely expensive. It is costing us around R75 ($10) for a single dressing (and one dressing is too small for the wound at this stage) which needs to be changed twice a week.
While I was recently in Fresno, California, we had a reunion of a team from Fresno that had visited Swaziland in July 2009. One of the team members arrived with two bags which she left in a room with the request that I check the contents and take whatever I needed. One of the other team members works at a pharmacy in Fresno and I asked her whether their pharmacy by any chance sold the product we use for John’s leg. I was hoping that we might be able to get the product in the USA at a more affordable price. I had the name of the company manufacturing the product as well as the precise item name, but because it was produced by a British company, it is not commonly distributed in the USA and she could not help us, save for trying to get the name of an equivalent product produced in the USA. (A bit of a disappointment!)
After the visitors had left, I opened the bags that had been left there. The larger part of the contents was too sophisticated for our caregivers to use, but I then opened the other bag and – you’ve guessed it – I found a bunch of the dressings that we use in Swaziland, the exact British company name and the exact item. It honestly didn’t even cross my mind to pray about this. God had provided in our needs even before we thought about praying about this.
Sceptics may say it’s coincidence. I know it’s not coincidence. Statistically it would be hard to convince anyone that this had been merely coincidence. A product that’s not manufactured in the USA and not distributed in pharmacies in the USA, dropped at the exact location where I’m staying at exactly the time when we were trying (unsuccessfully) to source the product in the USA (and the person who had dropped the bags had NO idea that we needed that specific product. But furthermore, the fact that this is not the first time that we’ve experienced this type of thing happening, shows us that God really cares about the work we are doing amongst the people with serious health conditions, including HIV and AIDS, in Swaziland.
In more affluent societies people spread the word of their needs and others respond. Working within poverty-stricken areas, people tend to be more focused on God’s provision. I am not a man of “great faith”. Often I feel like the father of the boy possessed by evil spirits of whom me read in Mark 9:17-27
who said to Jesus: “I do believe; help me overcome my unbelief!”
But each time something like this happens, then it helps me a bit further on the road of overcoming my unbelief.
We live in a very small town, but today it is almost impossible to move around in the business area. Everybody seems to be doing their last-minute Christmas shopping. Those planning to spend Christmas with their relatives, are stocking up on food to ensure that there will be enough to eat. People are coming out of liquor stores after they’ve ensured that there will be enough to drink over the weekend. Those with money have bought the latest gadgets to be handed out as Christmas gifts. The main road leading from Johannesburg to the North Coast (with some of the best fishing areas in South Africa) passes straight through our town and huge 4 x 4 vehicles towing even larger fishing boats or trailers are moving non-stop through the town. Many of the trailers have an off-road quad-bike latched onto it – quite often two or even three so that there will be no need for people to take turns in riding the quad-bikes over the sand dunes.
How did we move from the story in the Bible of a mother and father who had to stay over in a stable, from a mother who gave birth to a Son who later declared that He did not even have a pillow to sleep on, to where we are today? I’m certain that we’re missing the real message of Christmas.
And I can’t help wondering what the millions of people living in extreme poverty will be doing on Christmas this year. In Swaziland I know that the majority of the people have nothing extra to give to their children for Christmas. No presents. Nothing special to prepare for dinner. Those relatives coming home, although welcome, will more often than not stretch the budget even further. Tomorrow, as we celebrate the birth of Jesus Christ, at least 6500 families will be gathered around the deathbed of a relative who had died of AIDS of which at least 4500 will be found in sub-Sahara Africa.
The purpose of this post is not to attack those with money. But I do have a feeling, as I observe what is going on around me, that Christ will not be found in the stores and in the exotic vacation venues on this Christmas day. If I had to search for Him tomorrow, I would rather start my search in a humble hut or in a mud house, where there are no flickering lights or a special Christmas dinner, but where He is being honored as the King of kings and the Prince of peace – the way in which He was honored just after He was born.
On the day before World AIDS day, it is appropriate to blog about something related to this topic. UNAIDS recently published their latest epidemiology report on the global HIV/AIDS pandemic. You can download the full report here.
While, for most of the readers of this blog, this report contains statistics, for every person personally involved in the fight against the AIDS pandemic, these numbers and percentages represent people. There are some positive things included in the report. It is clear that ART (anti-retroviral therapy) is helping many people to live longer. According to the report the number of new infections are coming down slightly. But in a country like Swaziland with a population of less than 1 million and with the highest infection rate in the world (according to the report Swaziland had an estimated adult HIV prevalence of 26% in 2007, but antenatal surveillance found an increase in HIV prevalence, from 39.2% in 2006 to 42% in 2008, among female clinic attendees), I wonder if it isn’t a matter of “too little too late.”
In a newspaper in South Africa it was reported that the Dutch Reformed Church (N G Kerk) which is also the church that sent me as missionary to Swaziland in 1985, might be rethinking it’s attitude towards cohabitation as an alternative for marriage. The irony was that the immediate following report told of the alarming increase in HIV infections amongst the white, the rich and students in South Africa (three groups that form a large part of the membership of the Dutch Reformed Church.) In the report it says that the South African Blood Transfusion Service had to reject 25% of blood donated by students at a specific university, due to it being HIV-positive.
One of the reasons, I believe, why Swaziland has such a high rate of HIV infections, is because marriage has to be postponed. Swaziland has a lobola system, where a man who wants to get married, has to discuss a form of bride’s price which needs to be paid before they can get married. One of our church members was involved in such a discussion over the weekend and eventually it was determined that the young man had to give his future father-in-law fourteen head of cattle! Keep in mind that this man and the girl are deeply in love. They are emotionally and physically ready to get married. But they can’t, not unless the man can find a way to pay at least part of the lobola. It is no wonder that very few Swazi girls (or men, for that matter) enter into marriage as virgins.
In 2005 I was in the Netherlands at a meeting of the Reformed Ecumenical Council and was chairperson of a committee that had to write a document on the church’s response to HIV and AIDS. I am extremely proud of the product that we presented to the meeting. (You are welcome to download a copy of this document with the title Towards a Theology of Hope in a Time of HIV/AIDS.) As we worked on the document, thinking and rethinking through every sentence, I was challenged by a young woman from the Netherlands. She asked me whether I wanted the document to be accepted by the Reformed churches all over the world, or only in Swaziland? I had felt for a more conservative approach, but was eventually convinced that this would lead to the document never being acceptable in churches in Europe, where sex before marriage and homosexuality are issues which are totally acceptable in most churches. (Once we had agreed on our approach and reformulated one or two sentences, I came under strong attack, especially from churches in Nigeria, when I had to defend the document.)
But I then wanted to know from some of the people in the Netherlands, why cohabitation was so acceptable to them. The answer I got from some church members, was that people had to wait until they were older before they could get married. Typically, they would wait until they were around thirty before they got married, regardless of when they started dating. And when I asked why they waited so long, the answer was that they had to collect money first before they could get married.
And this is where the link with the lobola system in Swaziland comes in. In South Africa people also tend to get married at an older age. The arguments I hear is that they have to buy a house and furnish the house before they can get married. In other words, the problem in Swaziland and the problem in South Africa (and Europe) boils down to the same thing: a materialistic approach towards life. And this is where I feel that the church is failing it’s young members. Instead of giving the go-ahead for cohabitation, shouldn’t the church rather address the problems that are causing young people to opt for cohabitation instead of getting married? Shouldn’t the church rather speak out against the ridiculous extravagance of wedding ceremonies? (I recently heard of someone we know planning to get married, who’s invitation cards costs more than my son’s entire wedding had cost!) Shouldn’t the church say to young couples that it’s fine to rent a cheap apartment with only the most basic things to survive (which they need in any case, even if they live together). Shouldn’t the church say to young people that it’s really not necessary to buy a five carat diamond ring in order to get engaged?
I remember a story which was once told to me of a town high up in a mountain with an extremely dangerous road leading up to the town which frequently led to accidents and severe injuries. As the authorities debated a solution for the problem, they eventually decided to build a new hospital in the town in order to treat the victims of the accidents.
Is this perhaps what the church is doing?
Since last week, after the death of Michael Jackson and Farrah Fawcett, a lot has been said about the death of celebrities. Even people who would under normal circumstances not believe in heaven, have made remarks and written on their blogs that they believe that MJ is in heaven, is moon-walking in heaven or has joined the heavenly band. OK, I admit that I’m too old to be able to appreciate his music. A friend of mine mentioned on Facebook that MJ had “one or two good songs” and was heavily criticized for saying this. But to be honest, if I had been on “Who wants to be a millionaire?”, I wouldn’t be able to name a single song that he had sung, without using a help-line – not even one or two!
So, this is not about MJ of FF or whoever. It’s about the emotions that are stirred when a celebrity dies. And perhaps, more importantly, the emotions that are NOT stirred when other people die. We’re confronted daily with death in Swaziland. I recently blogged about The innocent victims of AIDS. After I wrote about the baby who had died, one of a triplet, I heard on Sunday that a second baby had also died. In sub-Sahara Africa, around 6000 people die every day due to HIV and AIDS! Those who are dying leave behind families who need to be cared for. Very often, the people who are dying in these countries, are the breadwinners of their families. When the breadwinner dies, the family is effectively doomed. There is no estate from which the family can be cared for.
I can understand that the death of a celebrity will always wake up strong emotions with the public, but surely something is wrong if the death of one pop-star dominates the news for days on end (and we’re still waiting for the funeral!) while news about the innocent victims of AIDS, slavery, warfare, poverty, malnutrition and so much more, will hardly ever be mentioned in any newspaper, let alone make it to the headlines.
It was ironic, back in 1997, when Lady Diana and Mother Teresa had died within days of each other, how the people almost deified Lady Diana while Mother Teresa’s death, compared to Lady Diana’s, was rather unimportant.
In the Belhar Confession, one of the sentences read: “that God, in a world full of injustice and enmity, is in a special way the God of the destitute, the poor and the wronged”. When I see the way that the world, the church as well as individual Christians reacted upon hearing of MJ’s death, that sentence may well have read: “that God, in a world full of injustice and enmity, is in a special way the God of the famous, the rich and the celebrity.”